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F.A.Q

MAC


Do we come to you for our makeup and hair? Where are you based?
I am a completely mobile makeup and hairstylist so I can travel to you anywhere within Auckland, small travel fees may apply.(see below) I live in a small country town north of Auckland so I do travel Auckland wide.


Do I need to wash my Hair prior to getting my Hair styled?
Yes wash your hair the night before I arrive, making sure all shampoo and conditioner has been rinsed well. Please ensure your hair is dry and has no product in it. Apply Moisturizer but no other products to your face.



Do I need my own lipstick and powder etc?

We have a MAC  bridal touch up option  available which  includes a full size MAC lipstick of your choice along with other touch up essentials including powder. Alternatively we supply a test pot of your lipstick and a disposable brush. (Lipstick test pot include x2 applications of lipstick) Click here to view my bridal add on packages.

Do you work with assistants for larger events/weddings?
Yes if your event requires an extra hand I will bring along an assistant who is fully qualified and I can trust. I only work with a selected few which have my hair and makeup quality standards. This is at no extra charge to you unless traveling to Waiheke Island. To learn more about my assistants click here.

Do I need to have a trial?
For weddings absolutely need to have a trial. It is the perfect time to experiment with looks you have in mind opposed to being rushed on the day. I recommend that the trial is done one month or more prior to the wedding and is a great Idea to plan the trial with your hens night or dress fitting so you make the most of being fabulous. A wedding trial will take upto 2 hours and includes one hair style and makeup look, if unsure about what style to go for, we can try additional styles at a discounted fee. For other special occasions trials are not required but I am happy to do one if needed. Please understand my availability in weekends for trials is limited. Trials are only available on Tuesdays and Thursdays with the occasional weekend appointment available out of peak times.


Do you recommend getting eyelash extensions before my wedding day?
Getting eyelash extensions are a fantastic Idea, I do include Individual false lashes for my wedding Makeups but they do only last up until you wash your face that night. The individual lashes give the exact same look as the extensions. I am happy to point you in the right direction to lash salons I love!

How far do you travel? and is Waiheke Island included?
I travel anywhere around Auckland. Travel fees always vary and may apply for your event. Please ask for a quote.
I travel to Waiheke Island often in the summer periods. For larger weddings I may need to take an assistant depending on the time frame so there travel will also be included. We also travel nation wide and often to the Coromandel, although travel fees still apply.


Do I need to pay a Booking deposit fee? and when is the balance due by?

For all bookings I require a small deposit fee this is required once you have filled out my wedding booking form and we have discussed your services for your big day. A deposit is the only way to secure a date with myself or team. The balance is due a week before the wedding date via Bank deposit or in cash on the day of your event. See all booking T&C's here.

How far in advance should I make a booking for my event?
It really depends on the time of year but is best to be safe. For balls and special occasions several months or more in advance, For weddings can be anything upto a year - best to get in and secure your date as soon as possible! I cannot 'hold' a date although I can let you know if I have someone else interested.

Do you offer other beauty services including manicures and pedicures?
No I do not personally. We are solely makeup application and hair styling and do not yet offer additional services such as, tinitng, manis, pedis, waxing, tanning etc. I am happy to point you in the right direction though.



beauty@kaitlinchapmanmakeup.com              -   021 135 7628   -                  www.kaitlinchapmanmakeup.com


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Kaitlin Chapman
MAKEUP ARTIST / HAIR STYLIST / BLOGGER
beauty@kaitlinchapmanmakeup.com
www.kaitlinchapmanmakeup.com
Shop 3, 3 Silverdale Street, Silverdale, Auckland 0994

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  • Home
  • Blog
  • About
  • Services
  • Portfolio
  • Contact
    • Wedding Booking/Quote
    • General Booking
    • F.A.Q
    • Feedback
  • T & C's