By completing any booking form you agree to all terms and conditions outlined below. Please read through these carefully.
Travel fees:
Travel fees apply for all areas out of Auckland, (Toll road fee also included for areas north)
0.90cents per km is charged for all areas out of Auckland, Ontop of that a travel fee for myself and assistant (if required) will be added per hour of travel. Additional assistants = additional travel.
Travel may apply to areas south of Auckland or far west as Kaitlin lives north of Auckland and needs to charge for this time.
Waiheke incurs a travel fee per artist. This includes the return ticket, parking and travel time on the ferry for 1 and a half hours. Transport once over there will need to be arranged too & from the ferry terminal by the client .
Weddings out of Auckland - nationwide or international.
We can travel ANYWHERE for your big day however travel is included along with an accommodation fee if needed.
Travel & Accommodation fees are quoted individually depending on the job and location.
Public Holidays:
Surcharge applies to all bookings on public holidays.
Deposit:
Once confirmation has been received, a 30% deposit is required. The balance is due a week before via direct deposit. Once a deposit has been received your booking is then secure. Kaitlin cannot 'hold' a wedding date without a deposit.
Small deposit is also required for ALL school ball bookings, This deposit is NON refundable due to the large scale of ball bookings per day, Kaitlin cannot afford to have any cancellations.
Refunds:
We do not offer refunds for any completed services or trials; therefore if you are in any way dissatisfied, it is up to you to discuss this to your artist on the trial day. All discussions regarding refunds/discounts will be entered into on a case-by-case basis and from there we can make sure that you and your artist see eye to eye.
Booking Trials:
Please understand if I do not have your preferred date free and if i cannot fit you in on a weekend due to other wedding bookings. Trial travel fees may apply.
A trial includes ONE hair style and ONE makeup application, any more than this please be prepared to pay an additional fee to your artist on the day. If you want to have another trial, simply because you have decided you want a different look please be prepared to pay the amount stated. Trials are non refundable.
Hair and Makeups:
When booking any hair and makeup service or package this includes only ONE style. We cannot recreate multiple styles on a client due to change of mind.
Photos:
Kaitlin has the right to share 'behind the scene shots' of your wedding day on her social media such as Instagram and facebook including any professional Photos the photographer shares. Please state if you would prefer nothing was shared. Any other images, we will always ask your permission to use.
Time Management:
Upon filling out my booking form we will discuss a rough time schedule for the day. Please note that my timings are an estimate . Each Hair or Makeup look may take longer or shorter than planned out depending on the style chosen, the clients skin type or hair type. It is important that all clients are close by ready to hop In the chair even If it is earlier than your planned out schedule. We are not held responsible if your desired completion time is not met due to bridal party delays. It is your responsibility to get in touch if timings change on the wedding day. Note that we may have more than one wedding to attend and times changes up to a week prior to your wedding may not be possible. Our artists are entitled to charge for any time wasted waiting around for bridal party.
.Cancellations:
Any cancellations before the wedding day will NOT be refunded their deposit - sorry no exceptions.
Cancellations made 8 weeks or less before your wedding date, the client agrees to pay 50% of the total balance.
Cancelations made 4 weeks or less before your wedding date, the client agrees to pay the full remaining amount.
Kaitlin will have turned away other work and unfortunately this loss of income will have to be covered at such a peak time.
To make a cancellation:
If the cancellation notification is 71 hours or less, the only acceptable method of cancellation is via email.
Any changes to a wedding booking up to two weeks prior to booking may or may not be possible. (e.g adding another
member) as I may have more than one booking per day, However I will do everything I can to accommodate you.
Parking fee's:
Parking fees are an added cost payable by the booker. If your booking is within a hotel, I will quote parking accordingly prior to your wedding date otherwise the lady/ladies attending will charge the parking to the room unless other arrangements are made.
Rights Reserved:
Kaitlin reserves the right to cancel any booking and provide email notification of doing so, if a booking is in breach of these terms. No booking is confirmed unless Kaitlin specifies so in her emails.
Assistants:
Kaitlin has an amazing team behind her that are able to attend bookings alongside her or in place of her. All are fully trained with many years experience. In the odd case that Kaitlin is not able to attend your bridal party or event for any reason one of Kaitlins artists will then attend so you will have no need to worry.
Any first assistant booked for a wedding is at no extra cost to the client. If a third artist is required a small fee is required.
Last Note:
Any artist working with/for me, under any circumstances, are not responsible for any allergic reactions to products used.
You are required to notify us and your stylist if you have particular hypersensitivity that you are aware of.
Should you bring your own product that you are familiar with, the stylist would be happy to use the product for you.
Travel fees:
Travel fees apply for all areas out of Auckland, (Toll road fee also included for areas north)
0.90cents per km is charged for all areas out of Auckland, Ontop of that a travel fee for myself and assistant (if required) will be added per hour of travel. Additional assistants = additional travel.
Travel may apply to areas south of Auckland or far west as Kaitlin lives north of Auckland and needs to charge for this time.
Waiheke incurs a travel fee per artist. This includes the return ticket, parking and travel time on the ferry for 1 and a half hours. Transport once over there will need to be arranged too & from the ferry terminal by the client .
Weddings out of Auckland - nationwide or international.
We can travel ANYWHERE for your big day however travel is included along with an accommodation fee if needed.
Travel & Accommodation fees are quoted individually depending on the job and location.
Public Holidays:
Surcharge applies to all bookings on public holidays.
Deposit:
Once confirmation has been received, a 30% deposit is required. The balance is due a week before via direct deposit. Once a deposit has been received your booking is then secure. Kaitlin cannot 'hold' a wedding date without a deposit.
Small deposit is also required for ALL school ball bookings, This deposit is NON refundable due to the large scale of ball bookings per day, Kaitlin cannot afford to have any cancellations.
Refunds:
We do not offer refunds for any completed services or trials; therefore if you are in any way dissatisfied, it is up to you to discuss this to your artist on the trial day. All discussions regarding refunds/discounts will be entered into on a case-by-case basis and from there we can make sure that you and your artist see eye to eye.
Booking Trials:
Please understand if I do not have your preferred date free and if i cannot fit you in on a weekend due to other wedding bookings. Trial travel fees may apply.
A trial includes ONE hair style and ONE makeup application, any more than this please be prepared to pay an additional fee to your artist on the day. If you want to have another trial, simply because you have decided you want a different look please be prepared to pay the amount stated. Trials are non refundable.
Hair and Makeups:
When booking any hair and makeup service or package this includes only ONE style. We cannot recreate multiple styles on a client due to change of mind.
Photos:
Kaitlin has the right to share 'behind the scene shots' of your wedding day on her social media such as Instagram and facebook including any professional Photos the photographer shares. Please state if you would prefer nothing was shared. Any other images, we will always ask your permission to use.
Time Management:
Upon filling out my booking form we will discuss a rough time schedule for the day. Please note that my timings are an estimate . Each Hair or Makeup look may take longer or shorter than planned out depending on the style chosen, the clients skin type or hair type. It is important that all clients are close by ready to hop In the chair even If it is earlier than your planned out schedule. We are not held responsible if your desired completion time is not met due to bridal party delays. It is your responsibility to get in touch if timings change on the wedding day. Note that we may have more than one wedding to attend and times changes up to a week prior to your wedding may not be possible. Our artists are entitled to charge for any time wasted waiting around for bridal party.
.Cancellations:
Any cancellations before the wedding day will NOT be refunded their deposit - sorry no exceptions.
Cancellations made 8 weeks or less before your wedding date, the client agrees to pay 50% of the total balance.
Cancelations made 4 weeks or less before your wedding date, the client agrees to pay the full remaining amount.
Kaitlin will have turned away other work and unfortunately this loss of income will have to be covered at such a peak time.
To make a cancellation:
If the cancellation notification is 71 hours or less, the only acceptable method of cancellation is via email.
Any changes to a wedding booking up to two weeks prior to booking may or may not be possible. (e.g adding another
member) as I may have more than one booking per day, However I will do everything I can to accommodate you.
Parking fee's:
Parking fees are an added cost payable by the booker. If your booking is within a hotel, I will quote parking accordingly prior to your wedding date otherwise the lady/ladies attending will charge the parking to the room unless other arrangements are made.
Rights Reserved:
Kaitlin reserves the right to cancel any booking and provide email notification of doing so, if a booking is in breach of these terms. No booking is confirmed unless Kaitlin specifies so in her emails.
Assistants:
Kaitlin has an amazing team behind her that are able to attend bookings alongside her or in place of her. All are fully trained with many years experience. In the odd case that Kaitlin is not able to attend your bridal party or event for any reason one of Kaitlins artists will then attend so you will have no need to worry.
Any first assistant booked for a wedding is at no extra cost to the client. If a third artist is required a small fee is required.
Last Note:
Any artist working with/for me, under any circumstances, are not responsible for any allergic reactions to products used.
You are required to notify us and your stylist if you have particular hypersensitivity that you are aware of.
Should you bring your own product that you are familiar with, the stylist would be happy to use the product for you.